Gemini Collectibles Returns & Exchanges
We want you to love your fashion finds, but if you are not completely satisfied, we offer a 30-day return policy for items in their original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the apparel in its original packaging, ensuring all designer tags and hygiene seals are intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.